How to resolve the issue of not receiving emails in Oracle APEX?

If you are not receiving emails in Oracle APEX, you can try the following troubleshooting steps:

1. Check email settings to ensure that the correct SMTP server and SMTP port are configured in Oracle APEX, and that a valid sender email address is provided.
2. Check the email server settings: Make sure that the email server settings are correct and allow Oracle APEX to send emails. If an internal email server is being used, it may be necessary to contact the system administrator for configuration.
3. Check email filters: Sometimes emails may be intercepted by email filters or spam filters. Check the spam folder or contact your email administrator to ensure that the email has not been blocked.
4. Check the email address: Verify that the recipient’s email address is correct by sending a test email to another address to determine if the issue lies with the recipient’s mailbox or with Oracle APEX.
5. Debugging email sending process: In Oracle APEX, you can enable the email debugging option to check for any errors or exceptions that occur during email sending. Check the log file or error messages for more detailed information about the issue.

If the above methods still cannot solve the problem, it is recommended to contact Oracle APEX’s technical support team for more specific assistance and guidance.